Delivery Areas & Order Quantities
Free Delivery
We never charge extra for our delivery service. We offer free delivery of your house coal, smokeless coal, kiln dried logs, water softener salt, kindling and firelighters if you meet the minimum order quota for your area.
We have six delivery areas; the minimum order for area 1 is 100kg, area 2 is 150kg, area 3 is 200kg, area 4 is 500kg, area 5 is 1000kg and area 6 is 1500kg. Locations above an hour away are out of our range.
For online order purposes; small bags of kiln dried firewood and all salt products have been assigned a 25kg weight and bulk bags have been assigned a 750kg weight in order to help you meet the minimum order quota. Quantity discounts qualify for all areas.
We can advise whether your order will arrive in the morning, late morning, early afternoon, late afternoon or early evening of a specific day. For more information about how your order will be delivered please view General FAQs.
Listed below are examples of how you can meet the minimum order quota for each area, and the name of your village, town or suburb within the Norfolk, Suffolk and Norwich area:
AREA 1: Minimum order requirement - 100kg
4 x 25kg pre-packed coal/smokeless fuel
2 x 50kg open sacks of coal/smokeless fuel
5 x small bags of logs and/or salt
A 100kg mixture
Or 1 bulk bag
Carleton Rode, Banham, Bunwell, New Buckenham, Old Buckenham, Stacksford
AREA 2: Minimum order requirement - 150kg
6 x 25kg pre-packed coal/smokeless fuel
3 x 50kg open sacks of coal/smokeless fuel
7 x small bags of logs and/or salt
A 150kg mixture
Or 1 bulk bag
Attleborough, Besthorpe, East Harling, Eccles, Forncett End, Great Ellingham, Hargham, Kenninghall, Quidenham, Shropham, Snetterton, Spooner Row, Tacolneston, Tibenham, Wilby, Winfarthing
AREA 3: Minimum order requirement - 200kg
8 x 25kg pre-packed coal/smokeless fuel
4 x 50kg open sacks of coal/smokeless fuel
10 x small bags of logs and/or salt
A 200kg mixture
Or 1 bulk bag
Ashwellthorpe, Aslacton, Barford, Barnham Broom, Blo Norton, Bracon Ash, Brandon Parva, Breckles, Bressingham, Bridgham, Burston, Carbrooke, Carleton Forehoe, Caston, Cranworth, Crownthorpe, Deopham, Dickleburgh, Dunston, Diss, East Carleton, Fersfield, Flordon, Forncett St Mary, Forncett St Peter, Fundenhall, Garboldisham, Garvestone, Gasthorpe, Gissing, Great Hockham, Great Melton, Great Moulton, Griston, Hackford, Hapton, Hardingham, Hardwick, Hempnall, Hethel, Hethersett, Heywood, Hingham, Illington, Intwood, Keswick, Ketteringham, Kimberley, Knettishall, Larling, Little Ellingham, Little Melton, Long Stratton, Merton, Morley St Peter, Morley St Botolph, Morningthorpe, Mount Pleasant (Attleborough), Mulbarton, Newton Flotman, North Lopham, Ovington, Palgrave, Pulham Market, Pulham St Mary, Redgrave, Reymerston, Rockland All Saints, Rockland St Peter, Roudham, Roydon, Saham Toney, Scole, Scoulton, Silfield, Shelfanger, Shelton, Shimpling, Smallworth, South Lopham, Southburgh, Stonebridge, Stow Bedon, Swainsthorpe, Swardeston, Tasburgh, Thelveton, Thuxton, Tivetshall St Margaret, Tivetshall St Mary, Tharston, Thompson, Wacton, Wattlefield, Watton, West Harling, Wicklewood, Woodrising, Wortham Ling, Wramplingham, Wreningham, Wretham, Wymondham
AREA 4: Minimum order requirement - 500kg
20 x 25kg pre-packed coal/smokeless fuel
10 x 50kg open sacks of coal/smokeless fuel
20 x small bags of logs and/or salt
A 500kg mixture
Or 1 bulk bag
Alburgh, Arminghall, Ashill, Barnham, Barningham, Bawburgh, Bedingham, Billingford, Bixley, Botesdale, Bowthorpe, Bradenham, Brettenham, Brockdish, Brome, Brooke, Caistor St Edmund, Clint Green, Colney, Colton, Coney Weston, Coston, Cringleford, Croxton, Denton, Earlham, East Tuddenham, Easton, Eaton, Euston, Eye, Framingham Earl, Framingham Pigot, Great Cressingham, Harleston, Hedenham, Hepworth, Hinderclay, Holme Hale, Honingham, Hopton, Howe, Hoxne, Kilverstone, Lakenham, Little Cressingham, Lynford, Marlingford, Market Weston, Mattishall, Mellis, Mount Pleasant (Norwich), Mundford, Needham, Oakley, Occold, Old Lakenham, Poringland, Rickinghall, Runhall, Rushall, Rushford, Saxlingham Nethergate, Saxlingham Thorpe, Seething, Shadwell, Shipdham, Shotesham, Shotesham All Saints, Shotesham St Mary, Stanton, Starston, Stoke Holy Cross, Stuston, Syleham, Thelnetham, Thetford, Thorpe Abbotts, Thrandeston, Topcroft, Trowse Newton, Tuckswood, Upper Stoke, Upthorpe, Wattisfield, Welborne, Whitlingham, Wortham Village, Woodton, Yaxham, Yaxley
AREA 5: Minimum order requirement - 1000kg
40 x 25kg pre-packed coal/smokeless fuel
20 x 50kg open sacks of coal/smokeless fuel
40 x small bags of logs and/or salt
1 bulk bag and a 250kg mixture
A 1000kg mixture
Or 2 bulk bags
Alpington, Ampton, Ashby St Mary, Athleighton, Bardwell, Bedingfield Green, Bedingfield Street, Bedlington, Bergh Apton, Blofield, Bolney, Brakefield Green, Braiseworth, Bramerton, Brandon, Brookville, Brundall, Bungay, Carleton St Peter, Chedgrave, Chickering, Claxton, Costessey, Cranwich, Didlington, Ditchingham, Denham, Dereham, Dublin (Suffolk), Earsham, Elveden, Flixton, Finningham, Fressingfield, Foulden, Gislingham, Great Livermore, Great Plumstead, Grimstone End, Haddiscoe, Hales, Heartsease, Heckingham, Hellington, Hilborough, Hockering, Holverston, Homersfield, Honington, Horham, Ickburgh, Ixworth, Kirby Bedon, Langley, Little Plumstead, Loddon, Mendlesham, Mendham, Metfield, Methwold, Mousehold, Necton, North Pickenham, North Tuddenham, Northwold, Norton Subcourse, Pakenham, Postwick, Rackheath, Raveningham, Redenhall, Redlingfield, Rishangles, Rockland St Mary, Salhouse, Sapiston, Scarning, South Elmham St Cross, South Elmham St Margaret, South Pickenham, Southfield, Sprowston, Stoke Ash, Stoke Ferry, Stradbroke, Surlingham, Swaffham, Thorndon, Thornham Magna, Thornham Parva, Thorpe End, Thorpe Hamlet, Thorpe St Andrew, Thurlton, Thurston, Thurton, Toftwood, Walsham le Willows, Westfield, Westhorpe, Wetheringsett, Weybread, Whinburgh, Whittington, Wickham Sleights, Wickham Street, Wilby (Suffolk), Wingfield, Worthwell, Wyverstone, Yelverton
AREA 6: Minimum order requirement - 1500kg
60 x 25kg pre-packed coal/smokeless fuel
30 x 50kg open sacks of coal/smokeless fuel
60 x small bags of logs and/or salt
A 1500kg mixture
Or 2 bulk bags
Acle, Barton Mills, Beccles, Bury St Edmunds, Catton, Coltishall, Debenham, Drayton, Halesworth, Hellesdon, Icklingham, Mile Cross, Mildenhall, Newmarket, Red Lodge, Soham, Spixworth, Taverham and rest of NR13, NR19, NR20 3, IP14 4, IP14 5, IP26, IP27 0, IP31, NR35 & PE37
Additions and Mixtures
Don’t forget you may add additional items such as kindling and firelighters to your order or mix items. As mentioned before, our small bags of kiln dried logs and all water softener salt products have an assigned 25kg weight for online order purposes. If you are in an Area 4 location where the minimum order requirement is 500kg and you really wanted to mix things up, you could for example order -
2 x 50kg coal/smokeless fuel (100kg)
4 x 25kg coal/smokeless fuel (100kg)
4 x Premier Logs (100kg)
4 x Flaming Logs (100kg)
2 x Tablet Salt (50kg)
3 x Kindling (30kg)
2 x Firelighters (20kg)
Your Order
We normally deliver within three working days. In the event of 'Beast from the East' scenarios please allow at least seven working days. Please e-mail or phone us if you require further assistance before ordering.
Yard Collection
If your order requirement does not meet our minimum order quota or is out of our range then you may arrange to collect your order from our yard by prior arrangement. In order to prevent you from the possibility of a wasted trip please contact us by phone or e-mail to arrange an appointment so that we can make sure Nigel or Martin are present when you arrive. Cash or card payments accepted.