Delivery Areas & Order Quantities
Delivery areas - We charge no extra for delivery
We can advise whether your delivery will be AM or PM. In order to group as many orders together as possible we will look to cover the following areas -
Mondays: Week 1 - AM - New Buckenham, Banham, Old Buckenham
Mondays: Week 1 - PM - Attleborough and Hingham areas
Mondays: Week 2 - AM - Old Buckenham, Attleborough, Hingham and Watton areas
Mondays: Week 2 - PM - Local villages
Tuesdays: NR16 east, NR15, NR14 west, Norwich south
Wednesdays: NR16 west, Lophams, Garboldisham, North Suffolk, Diss/Eye/Harleston area
Thursdays: Old Buckenham, Attleborough, NR18, Wymondham, Hethersett, Norwich west
Fridays: Various depending on demand
Saturdays (Nov-Mar): Various depending on demand
Sundays: Only when it snows heavily!
Minimum Order Quantities
Our online shopping system is dependant on postcode areas in relation to how close they are to our yard. The closer your postcode area is based to our yard, the smaller the minimum order requirement will be - though some of those postcode areas are very diverse! Check out Delivery Locations at a Glance for more details to see if your location can qualify for a better minimum order or to see if your location in an outer postcode area which won't be accepted online is within our range.
Area 1: NR16, NR17 & NR18
Minimum order requirement:
200kg Coal/Smokeless Fuel (8 x 25kg or 4 x 50kg)
10 x small bags of logs or 1 bulk bag.
Area 2: NR4, NR9, NR14, NR15, IP20, IP21, IP22
Minimum order requirement:
500kg Coal/Smokeless fuel (20 x 25kg or 10 x 50kg)
20 x small bags of logs or 1 bulk bag.
Area 3: NR1, NR2, IP23, IP24, IP25
Minimum order requirement:
1000kg coal/smokeless fuel (40 x 25kg or 20 x 50kg)
40 x small bags of logs or 1 bulk bag.
There are locations on the boundaries of IP14, NR19, NR20, IP31 and NR35 which are within our Area 3 delivery range but won't be accepted online. Check out Delivery Locations at a Glance for more details.
Additions
Don’t forget you may add additional items to your order or mix items i.e:-
10 x 25kg coal, 10 x small bags of logs, 2 boxes of kindling and firelighters. If you need water softener salt feel free to add this too!
We normally deliver within 3 working days. For busy periods including the build up to Christmas and 'Beast from the East' scenarios please allow at least 7 working days.
Please e-mail or phone us if you require further assistance before ordering. For more information about our products please view the Kiln Dried Logs Q & A and Coal/Smokeless Fuel Q & A.
You may arrange to collect your order by prior arrangement from our yard if your enquiry doesn't meet the minimum order quota or is out of our delivery range.